Monday, October 11, 2010
"Oh yeah, our system is down, we can't process debit purchases, you have to do it as credit."
The manager comes over and tries to run a system over-ride.
So, they suspend the transaction and move it up to customer service. I am on my phone texting Carley to let her know that the card is being declined. She is in a case, so she can't really help me out. She does tell me it is a new card and they just activated it yesterday but there should be plenty of money available. I tell the manager I was fairly certain I had plenty of money in the account but I could see if Jeremy would transfer more.
"It's not declining you for lack of funds. The system is not able to recognize that the card is a debit/credit card. It would be like trying to buy your groceries with an iTunes card."
OH. Crap. Now what? How much cash do I have on me? I just ordered a bunch of stuff because I get paid on Friday, how much money do I have in my account? Can I pay for it and have them pay me back?
After dropping Hailey off at school Monkey and I ran to the grocery for Carley. He happily pushed his mini cart around and helped find the groceries in the store. We didn't have much to get. He happy waved at everyone else in the store and chattered with the workers.
The whole time I was dealing with the inability of the card to process, he was playing quietly beside me. Which was a blessing. Murphy's law would have you believe this is when he would be acting up and adding to the stress of the situation. So, I was very thankful for this huge blessing.
Little did I know an even bigger blessing was about to occur, and isn't that the best kind of blessing? The kind of blessing you don't expect or even see coming. Those blessings that take you completely by surprise and have you walking away with a smile. What I didn't know was that the woman in the check out lane behind me was about to buy the groceries for me. I never could have anticipated the feeling of wonder that washed over me as she handed the cashier her card and told me she wanted to buy my groceries.
She explained that last week she had the same thing happen with her card while she was at a gas station and a gentleman came over swiped his card and told her to fill her tank. I asked her if I could get her address and send her a check because we had plenty of money in the account, but she declined and asked for a hug instead.
Her parting words were, "We're all in this together and have to look out for each other. Next time you see someone in need help them instead of thanking me."
Pay it forward.
Every once in a while God surprises me and I walk away feeling like I just received a giant hug. That was what happened to me today. There was no reason for Carley's card not to work but the blessing wouldn't have been possible any other way.